We will have our National Day holiday from Oct 1st - Oct 7th, during which you can still place order and send email to us. Orders ship from US will be sent as usual, but we can't process your order that ship from China or reply your email. These part of orders and emails will be dealt with in priority after the holiday. Sorry for any inconvenience caused.
We will accept returns on website purchases within 30 days after delivery arrival. All defective products can be returned for refund or replacement, we also will be responsible for the return shipping cost and shipping cost (from China to customer's country). The customer is liable to confirm with Beebeecraft service team for a advisable shipping method.
2. Non-defective Products.
Products that are not defective can be returned for refund or replacement, even if just for the product is unsatisfactory for the application, but must apply within 7 days from the arrival date of shipment. The customer should be responsible for return shipping costs and taxes caused.
Prior to returning the product, contact Beebeecraft customer service department for a Return Authorization. All products returned to Beebeecraft must be securely packaged in the proper shipping materials and reach Beebeecraft without damage and please note that the parcel is for "return products".